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Please Visit our COVID-19 Page for the latest on safety procedures, staffing, and temporary closures.

COVID-19 Updates

COVID-19 UPDATES

Check in policy:

Upon Entry, please wash your hands for at least 20 seconds at the sink in the gym area. Our admin team can direct you if you are unsure where the sink is located.

You will be asked to go directly to a treatment room by our admin team upon entry and your PT will meet you there.

Patient precautions: 

For the health and safety of the GPT community, please do not enter and reschedule your appointment if you answered yes to any of the below questions:

  1.  Have you been in close contact with someone who has been confirmed or suspected to have COVID-19 within the last 14 days?
  2.  Have you had a fever or chills in the past 72 hours?
  3. Have you had a cough or shortness of breath in the last 7 days?
  4. Have you traveled out of the country in the last 14 days?

Staff precautions:

  1. Staff must take their temperature and self monitor for symptoms and report it to their supervisor prior to attending work.
  2. PT’s must wash hands for 20 seconds between patients.
  3. All equipment, treatment tables, counter tops, chair rails, and door knobs are disinfected between patients.
  4. We are asking patients to check in one at a time in order to maintain 6 feet of distance between each other.
  5.  With the exception of some admin staff, all other staff are maintaining 6 feet of distance between each other at all times.
  6. We have reduced operations to create more space in the clinic for patients and staff to comply with social distancing recommendations. We anticipate beginning to increase operations starting April 13th.

UPDATES:

MARCH 26th, 2020

NOW OFFERING VIRTUAL PT!

Both Greenwood and Ravenna Clinics are OPEN as Physical Therapy has been deemed an essential service.  Should you not feel comfortable attending in person at this time, we are excited to now offer you a Virtual PT option. If this is something that you are interested in, please call the office, specify you would like a Virtual PT visit, and we will can schedule that for you.

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Q: Will my insurance cover Virtual PT?

A: Because new information is coming out by the hour, at the time of this writing, there is a lack of clarity on exactly how your insurance company will process your telehealth claim. In general, we are optimistic and seeing more and more insurance companies updating their systems and policies to comply with the law (please see the recent message from our professional association below).

From a billing standpoint, we will bill your claim just like an in-office session, with any co-pay, deductible, or co-insurance continuing to apply.  We will submit your claim as instructed by your insurance company. We will notify you ASAP if it is denied, and work with your insurance company to try to resubmit your claim if necessary. Our in-office financial agreement continues to apply to all Virtual PT sessions.

Our primary goal in launching this new service is to provide safe options for you to access your physical therapist should you not feel comfortable with an in person visit.

Message from our association on 3/26/2020

Last night, Governor Inslee issued Proclamation 20-29, which mandates that an insurer pay an in-network provider the same reimbursement rate for a telemedicine visit as it does for an in-person visit. It also prohibits insurers from denying a telemedicine claim from an in-network provider for a medically necessary covered service even if that provider’s current contract does not reimburse for services through telemedicine. This proclamation is effective through April 24th.

Q: Is it better for me to come into the clinic for an in-person visit or better to do a Virtual PT session?

A: The answer depends on the reason you are seeking therapy and whether or not you are at increased risk (due to COVID-19 outbreak) by coming in for an in-office visit. GPT has put together guidelines to help you make the best decision for you. If you would like further guidance, please contact your PT directly by email, and they will be able to advise.

You should consider an in-office PT appointment if you are/have:

  • Recently had surgery and are needing post-operative rehabilitation
  • Had your surgery or imaging delayed
  • An acute injury which may worsen without care
  • In need of PT to prevent a detriment to your health, safety, or ability to perform essential daily tasks
  • Are unable to manage symptoms with your home exercise program
  • Primarily attend therapy for the hands on aspect of treatment
  • Range of motion or mobility restrictions that risk detriment to mobility without hands on treatment
  • In need of vestibular rehab (treatment for dizziness and vertigo)
  • Need assistance with pain and swelling
  • Have no risk factors and not fearful of attending an in-office visit

You should consider a Virtual PT appointment if you are/have:

  • Immunocompromised or are undergoing cancer treatment
  • Live with someone who is immunocompromised
  • Age 65 or older
  • Chronic lung disease or moderate to serve asthma
  • A serious heart condition
  • Uncontrolled diabetes, renal failure, or liver disease
  • COVID-19 like symptoms (cough, fever, shortness of breath)
  • Wanting to primarily update or change your home program
  • Transitioning to return to recreational activities
  • Wanting assistance with work from home ergonomics
  • Issues attending because of child care
  • A lack of reliable or safe transportation
  • Almost done with PT and would like a final check in prior to discharge
  • Fearful of an in-office visit

Q: Do I need to sign up or create any new accounts to participate in a Virtual PT session?

A: No, we purposely choose a patient friendly platform (doxy.me). All you need is a working webcam and microphone (most laptops have these) and you will be emailed a link that will bring you to your provider’s virtual waiting room.

 

 

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STAFF UPDATES:

The following therapist have opted to take a leave of absence for personal reasons or are on standby status:

GREENWOOD OFFICE:

Sabrina Wayt: Anticipated return to work date- May 11th

Jasmine Patterson: Anticipated return to work date- May 11th (Virtual PT available with this provider)

Theresa Sippel: Anticipated return to work date- May 4th (Virtual PT available with this provider)

RAVENNA OFFICE:

Erin Patterson:  Anticipated return to work date- April 20th (Virtual PT available with this provider)

Lisa Quinn: Anticipated return to work date-  May 5th

Matt Van Winkle: Anticipated return to work date- April 21st

We will continue to update availability and anticipated return to work date of the above providers.